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Cloud Queue Management System
Transform Your Business with Cloud QMS Solutions
Customers can get queue number directly from phone!
Discover how our Cloud Queue Management System can revolutionize your operations by streamlining processes, reducing costs, and enhancing product quality with a virtual queue—perfectly tailored to meet the dynamic needs of any business.
Explore Our Cloud QMS Features
Use QR Code or Link Check-In
Customers can check in effortlessly using QR codes or links on their mobile devices.
WhatsApp Messaging Updates
Receive queue numbers and status updates via WhatsApp for convenient tracking.
Phantom Queue Prevention System
Advanced measures to prevent phantom queues and ensure efficient queue management.
Support Multiple Departments
Cloud QMS simplifies processes for various services or departments.
Paperless Queue System
Customers can show their WhatsApp notification upon arrival, without paper tickets.
Live Queue Status Updates
Customers can conveniently check their real-time queue number status.
Customer Notification System
Customers receive alerts when it’s their turn, so they don’t need to wait in line physically.
Service History with Serve Time
Track service history serve times for better insights into customer interactions.
Remote Queue Access
Access queues from anywhere without visiting in person, saving time and effort.
Multiple Online Reports
Gain understanding of queue system efficiency via various online reports.
Mobile Queue History
View and track queue directly on smartphone for convenience and planning.
Modular Queue System
Modular design with online queue number and on-premise queue call system.
Queue Number Collection Without Physical Visits
With Cloud Queue Management, customers can queue remotely using their phones, eliminating the need for physical visits.
This prioritizes customer satisfaction and boosts productivity!
Cloud Queue Management Across Industries
Our queuing solutions optimize the flow of customers, citizens, passengers, students, and patients, enhancing loyalty, boosting sales, and delivering exceptional experiences across sectors. Discover how our solutions can benefit your industry.
Healthcare
The healthcare sector strives to improve patients’ lives, but heavy loads and large facilities make administration challenging, resulting in queues that degrade service. Cloud QMS streamlines queue management, allowing focus on patient care. It organizes flow from registration to consultation, and payment, addressing healthcare needs.
Finance
Cloud QMS in finance enhances customer service by managing queues efficiently. It offers real-time insights into arrivals and queue statuses, enabling banks to open more counters during peaks. This boosts efficiency, enhances productivity, and supports planning with detailed reports for a better banking experience.
Government
Government and statutory establishments have long used over-the-counter services for the public. Many were early adopters of queuing systems to create a more orderly and comfortable environment. Cloud QMS helps enhance service quality by efficiently managing queues, supporting the government’s goal of improving public service.
Commercial
In the commerce industry, Cloud QMS helps businesses efficiently manage heavy customer loads at payment and enquiry counters. This system is invaluable for telecommunications, utilities, airlines, service centers, hotels, restaurants, and many more, improving service quality and customer satisfaction.
How Cloud Queue System Works?
Scan QR Code or Click Link
Customers scan a QR code or click a link remotely, avoiding onsite queues.
Enter Details and Select Service
Fill out the form with name, WhatsApp number, and select the service.
Receive WhatsApp Notification
Receive a notification with a link to view and monitor your current queue status.
Experience Virtual Waiting
Customers can engage in other activities and stay updated on the queue status.
QMS Cloud Bundle Price
QMS Cloud |
---|
RM3999 |
Queue Manager Software License |
1 year QMS Cloud Service |
Optional Add-On |
Watch a video on how our Cloud Queue System can benefit your business!