Patient’s History, Job Sheet

Deposits

Pickup Date, Warranty Date, and Alert

Attachment for Optical Store (attach files for customers)

Memberships

Tablet Support

Generating Invoices

The BMO Optical POS system simplifies the process of generating invoices. Optometrists can create professional-looking invoices with detailed itemized information, including eyewear, contact lenses, or other products purchased by the customer. The system automatically calculates the total amount due, taxes, and any applicable discounts.

Purchase Orders & Quotations

For cases where customers require purchase orders or quotations, the POS system provides the functionality to generate these documents efficiently. Optometrists can create customized purchase orders or quotations, specifying the requested products, quantities, prices, and terms. This feature enhances professionalism and facilitates smooth transactions with corporate clients or insurance providers.

Multiple Payment Types

The BMO Optical POS system supports a variety of payment types to cater to diverse customer preferences. Optometrists can accept cash payments, process credit card transactions, and integrate with popular payment gateways to handle e-wallets or digital payment methods like Touch and Go or other e-wallets. This flexibility ensures that customers can conveniently choose their preferred payment method during the checkout process.

Split Payments

In situations where customers wish to split payments across different methods, the POS system allows optometrists to accommodate such requests. For example, a customer may opt to pay partially in cash and partially with a credit card. The system facilitates the seamless handling of split payments, ensuring accuracy and providing customers with a smooth checkout experience.

Integrated Payment Processing

The BMO Optical POS system can integrate with various payment processors or gateways. This integration streamlines the payment process by securely transferring transaction data and automatically reconciling payments within the system. Optometrists can easily connect their preferred payment provider, enhancing payment processing efficiency and security.

Automatic Tax Calculation

To simplify tax compliance, the POS system automates tax calculations based on predefined tax rates and rules. This ensures accurate tax calculation for each transaction, saving time and reducing the risk of manual errors. Optometrists can configure tax settings specific to their location, including SST or GST, to ensure compliance with local tax regulations.

Receipts and Transaction Records

The POS system generates detailed receipts for each transaction, providing customers with a clear breakdown of their purchases, payment method, and any applicable discounts. Additionally, the system maintains a comprehensive transaction history, allowing optometrists to retrieve past receipts, review payment details, and generate reports for accounting or auditing purposes.

Returns and Refunds

In cases where returns or refunds are necessary, the BMO Optical POS system facilitates the process. Optometrists can efficiently process returns, update inventory levels, and initiate refunds directly through the system. This feature helps maintain accurate records and ensures proper handling of customer returns and refunds.

Android Tablet

BMO Optical POS system offers the flexibility of using a tablet to search and access customer information and job sheets, providing convenience and mobility for opticians. Here are a few examples illustrating how this functionality supports customer support and enhances mobility:

Tablet-Based Customer Search

Opticians can use a tablet equipped with the BMO Optical POS system to quickly search for customer information. By simply entering a customer’s name or other relevant details into the tablet interface, the system retrieves the corresponding customer profile. This eliminates the need to rely on desktop computers or physical files, allowing opticians to efficiently assist customers directly from any location within the practice.

On-the-Go Job Sheet Access

With the BMO Optical POS system on a tablet, opticians can easily access job sheets while being mobile within the practice. They can search for specific job sheets using parameters such as receipt number or date range, directly from the tablet interface. This enables opticians to view and update job sheet details, track progress, and provide accurate information to customers without the need to be tied to a specific workstation.

Customer Consultations

During customer consultations or eyewear selection processes, opticians can leverage the tablet’s mobility and the BMO Optical POS system’s capabilities. They can seamlessly navigate through customer profiles, review prescription details, and access previous examination notes. This ensures that opticians have all the necessary information at their fingertips, facilitating personalized and informed interactions with customers.

Job Sheet Updates and Annotations

Using a tablet with the BMO Optical POS system, opticians can easily update job sheets and make annotations on the go. Whether it’s capturing additional notes, recording specific requirements, or attaching images or drawings, opticians can conveniently perform these tasks directly on the tablet interface. This ensures that all relevant information is accurately recorded and accessible to other staff members involved in the process.

Mobility within the Practice

The tablet-based functionality of the BMO Optical POS system allows opticians to move freely within the practice while attending to customer needs. They can access the system’s features, such as customer details, inventory availability, and job sheet status, from different areas of the practice, including consultation rooms, dispensing areas, or even the sales floor. This enhances efficiency, responsiveness, and customer service throughout the entire practice environment.

Membership Discounts

With the BMO Optical POS system, optometrists can create membership tiers or levels that offer exclusive discounts to members. For instance, they can establish a Gold, Silver, and Bronze membership structure, where each tier receives a different percentage discount on eyewear, contact lenses, or other products. The system ensures that the appropriate discount is applied automatically when members make purchases, fostering customer loyalty and satisfaction.

Points Redeeming

The POS system incorporates a points-based reward system, allowing members to accumulate points with each purchase. Members can redeem these accumulated points for future discounts, free products, or special promotions. For example, if a member has earned a certain number of points, they can choose to apply those points to receive a discount on their next purchase or even redeem points for a free pair of eyeglasses or a contact lens supply.

Points Accumulation

Members accumulate points based on their spending with the optometrist’s practice. For every dollar spent, a predetermined number of points is awarded to the member’s account. For instance, the system may assign one point for every dollar spent. The points accumulation feature encourages repeat business and incentivizes members to continue purchasing from the practice, enhancing customer engagement and loyalty.

Membership Expiry Periods

The BMO Optical POS system enables optometrists to set membership expiry periods for their membership programs. This allows optometrists to offer memberships for a defined period, such as one year from the date of enrollment. Members are notified in advance of their membership expiration, prompting them to renew their membership. This feature helps maintain an active and engaged membership base and allows optometrists to periodically reassess the program’s benefits and offerings.

Exclusive Member Events and Promotions

With the membership features of the POS system, optometrists can organize exclusive events or promotions tailored specifically for members. For example, they can host members-only trunk shows, where members have early access to new eyewear collections or receive additional discounts during the event. Such events create a sense of exclusivity and appreciation for members, further strengthening their loyalty and engagement.

Membership Reporting and Analytics

The BMO Optical POS system provides reporting and analytics tools specifically designed for membership programs. Optometrists can generate reports that provide insights into membership growth, member spending patterns, and the overall impact of the membership program on the practice’s revenue. These analytics help optometrists assess the effectiveness of the program and make data-driven decisions to further optimize the membership experience.

Multiple POS Stations within a Single Outlet

As an optometrist’s practice grows, they may need to accommodate multiple POS stations to handle increased customer volume efficiently. The BMO Optical POS system supports this expansion by allowing the installation of multiple POS stations that connect to a centralized server. For example, an optometrist can set up multiple POS stations at various points within their practice, such as reception, consultation rooms, or dispensing areas. All these stations are connected to a central server that manages and synchronizes data, ensuring consistent and real-time updates across all POS stations.

Sharing Membership Information

When a practice expands to multiple outlets, it becomes essential to share membership information seamlessly across these locations. The BMO Optical POS system offers a centralized database or cloud-based solution that enables the sharing of membership information in real-time. For instance, if a customer is a member at one outlet and visits another outlet within the same practice, their membership details, including membership level, accumulated points, and eligibility for discounts, will be instantly accessible to the staff at the new location. This ensures a consistent and personalized experience for members across all outlets, regardless of where they choose to engage with the practice.

Real-time Data Synchronization

To ensure data integrity and accuracy, the BMO Optical POS system employs real-time data synchronization capabilities. When multiple POS stations are connected to a central server within a single outlet or across different outlets, any updates made at one station are immediately reflected in the system’s database and accessible to all other stations. For example, if a staff member processes a sale or updates a member’s information at one POS station, the changes will be synchronized in real-time, enabling other POS stations to view the updated information without delays or inconsistencies.

Centralized Reporting and Analytics

The scalability of the BMO Optical POS system extends to reporting and analytics. Optometrists can access centralized reporting and analytics tools that consolidate data from all POS stations and outlets. This allows for comprehensive insights into sales performance, membership growth, inventory management, and other key metrics across the entire business. Optometrists can analyze these reports to make informed decisions, identify trends, and optimize their operations, regardless of the number of outlets or POS stations involved.

User Access Control and Permissions

With multiple POS stations and outlets, it becomes essential to manage user access and permissions effectively. The BMO Optical POS system provides robust user management features, allowing optometrists to assign specific roles and permissions to staff members based on their responsibilities. For example, an optometrist can designate a manager who has access to all outlets and administrative privileges, while limiting access for other staff members to specific POS stations or outlets. This ensures data security and streamlines workflow management across the expanding business.

Sistem BMO POS Optik dari POSMarket adalah sistem POS yang penuh dengan ciri-ciri terkini bagi memudahkan perniagaan kedai optik anda. Penambahan kemudahan seperti kertas kerja, lampiran,pilihan pelbagai dengan tambahan, kemaskini tarikh & jaminan, promosi, dan bayaran deposit diterima kesemuanya dapat memastikan perniagaan anda berjalan dengan lancar. Maklumat lanjut mengenai setiap ciri yang disenaraikan adalah seperti di bawah.